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Cookie Policy
Cookies are small text files placed on your computer by the websites that you are visiting. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The use of cookies is standard for most websites today. If you are uncomfortable with the use of cookies, you can manage and control them through your browser, including removing cookies by deleting them from your ‘browser history’ (cache) when you leave the site.
TYPES OF COOKIES
- ‘Session’ cookies remain in your browser during your browser session only, ie until you leave the website.
- ‘Persistent’ cookies remain in your browser after the session (unless deleted by you).
- ‘Performance’ cookies collect information about your use of the website, such as webpages visited and any error messages; they do not collect personally identifiable information, and the information collected is aggregated such that it is anonymous. Performance cookies are used to improve how a website works.
- ‘Functionality’ cookies allow the website to remember any choices you make about the website (such as changes to text size, customised pages) or enable services such as commenting on a blog.
Managing cookies on your device
Our website uses cookies to personalize content and to provide you with an improved user experience. By using this website or application you consent to the deployment of cookies. You can control and manage cookies using your browser (see below). Please note that removing or blocking cookies can impact your user experience and some functionality may no longer be available.
Using your browser to control cookies
Most browsers allow you to view, manage, delete and block cookies for a website. Be aware that if you delete all cookies then any preferences you have set will be lost, including the ability to opt-out from cookies as this function itself requires placement of an opt out cookie on your device. Guidance on how to control cookies for common browsers is linked below.
Google Chrome
Mozilla Firefox
MacOS Safari
Microsoft Internet Explorer
For information on additional browsers and device types please see www.aboutcookies.org/ or www.cookiecentral.com/faq/.
Managing Analytics and Remarketing cookies
You can opt-out of having your anonymised browsing history within our websites or applications recorded by analytics cookies. We use the following service providers and you can learn more about their privacy policies and how to opt-out of their analytics cookies by clicking on following links:
Google Analytics
Facebook Pixel
If you disable the non-necessary cookies, an “opt out” cookie is stored on your device. If you delete the cookies in your browser, you will have to click the link(s) once again. In addition, the opt out only applies within the browsers you use and within out web domain on which the link was clicked.
Cookies used on our site
The table below shows a list of cookies used on our website and explains the way in which the cookies are used.
| Cookie | Type | Duration | Description |
|---|---|---|---|
| __cf_bm | Cloudflare | 30 mins | Cloudflare’s bot products identify and mitigate automated traffic to protect our site from bad bots. Cloudflare places the __cf_bm cookie on end-user devices that access customer sites protected by Bot Management or Bot Fight Mode. The cookie is necessary for these bot solutions to function properly. This cookie expires after 30 minutes of continuous inactivity by the end user. The cookie contains information related to the calculation of Cloudflare’s proprietary bot score and, when Anomaly Detection is enabled on Bot Management, a session identifier. The information in the cookie is encrypted and can only be decrypted by Cloudflare. A separate __cf_bm cookie is generated for each site that an end user visits, as Cloudflare does not track users from site to site or from session to session. The __cf_bm cookie is generated independently by Cloudflare, and does not correspond to any user ID or other identifiers in a customer’s web application. |
| __stripe_mid, __stripe_sid, checkout-live-session, cid, nsr | Stripe | session | These cookies are necessary for our payment processor Stripe to function |
| _cflb | Cloudflare | session | When enabling session affinity with Cloudflare Load Balancer, Cloudflare sets a _cflb cookie with a unique value on the first response to the requesting client. Cloudflare routes future requests to the same origin, optimizing network resource usage. In the event of a failover, Cloudflare sets a new _cflb cookie to direct future requests to the failover pool. |
| _ga, _gat, _gid | Third party (Google) | 2 years | We use Google Analytics cookies embedded in our website to collect information about how visitors navigate our website. We use the information to prepare reports and help improve the site. The cookies collect information anonymously, including the number of visitors, where they come from and the pages they have visited on our website. |
| akavpau_ppsd, AKDC, nsid, X-PP-SILOVER | PayPal | session | These cookies are necessary for our payment provider PayPal to function |
| CONSENT | Third party (Google) | 20 years | Cookie consent setting |
| DSID, NID | Third party (Google) | 1 year | These cookies register a unique ID that identifies a returning user's device using a Google account. The ID is used for targeted ads |
| DV, 1P_JAR | Third party (Google) | 1 month | Google advertising cookies used for user tracking and ad targeting purposes |
| fr, wd | Third party (Facebook) | 1 week | These cookies are set by the Facebook pixel code that contain encrypted Facebook ID and Browser ID |
| IDE | Third party (DoubleClick.net) | 2 years | Advertising cookie that Google serves across the web; the main advertising cookie on non-Google sites is named ‘id’ or ‘IDE‘ and is stored in browsers under the domain doubleclick.net |
| PREF, VISITOR_INFO1_LIVE, YSC, dkv | Third party (YouTube) | 6 months | These cookies help track the number of views for embedded YouTube videos on our site. The pref cookie will track user preferences and serve up related content or adverts within an YouTube video. |
| store_notice[notice id] | WooCommerce | session | Allows customers to dismiss the Store Notice. |
| tk_ai | WooCommerce | session | Stores a randomly-generated anonymous ID. This is only used within the dashboard (/wp-admin) area and is used for usage tracking, if enabled. |
| woocommerce_cart_hash | session | session | Helps WooCommerce determine when cart contents/data changes. |
| woocommerce_dismissed_suggestions__[context] | WooCommerce | 1 month | Count of suggestion dismissals, if enabled. |
| woocommerce_items_in_cart | session | session | Helps WooCommerce determine when cart contents/data changes. |
| woocommerce_recently_viewed | WooCommerce | session | Powers the Recent Viewed Products widget. |
| woocommerce_snooze_suggestions__[suggestion] | WooCommerce | 2 days | Allows dashboard users to dismiss Marketplace suggestions, if enabled. |
| wp_woocommerce_session_ | WooCommerce | 2 days | Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. |